We help people facing the prison and probation systems, with a particular focus on those serving indeterminate sentences. Combining personal experience with professional expertise, we offer personalised guidance, practical help, trauma-informed support and advocacy for each person and their family.
The four areas below cover most of what we do, but they are not the limit of it. If you need help with something that is not listed, get in touch and we will point you in the right direction.
01
Putting your case clearly and firmly to the people who make the decisions.
02
Making sense of the system, and making sure the right people are talking to each other.
03
Clear information and a steady hand for prisoners and the families supporting them.
04
Using what we see every day to push for change in sentencing policy and practice.
Strategic case coordination sits behind everything we do: finding the barriers, bringing the right people and agencies together, and working out the best way forward.
01
Email or write to us. We aim to reply to online enquiries within 24 to 48 hours.
02
We look at the whole picture: the person, the progress of the case, the law and policy behind it and the impact on the family.
03
We liaise with prisons, probation, healthcare, parole bodies and legal professionals so everyone is working from the same page.
04
Support carries on through the sentence, through parole and recall, and into release.
We offer a compassionate, confidential and supportive space for people serving life and IPP sentences, and for the loved ones who stand by them.
Through our work we raise awareness of the far-reaching impact of indeterminate sentences on prisoners, their families, the prison system and the wider community, and of the need for reform in sentencing policy and practice.
Every case is different. Tell us what is going on and we will do what we can, or find someone who can.
We work alongside solicitors and barristers on complex prison, parole and sentencing cases, adding lived experience to legal strategy.
